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Privacy Policy

About our privacy policy

Lolly Pop Kindermode cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by Lolly Pop Kindermode. The starting date for the validity of these terms and conditions is 20/03/2019, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us.

 

About our dataprocessing

Webshopsoftware

Lightspeed

Our webshop has been developed using Lightspeed software. Personal data gathered with the use of our website and services is shared with Lightspeed. Lightspeed requires access to these details to offer (technical) support. They will not use this data for any other purposes. Lightspeed has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data. Lightspeed uses cookies to gather technical information about the use of the software. No personal data is gathered and/or stored. Lightspeed maintains the right to internally share the gathered data to improve its own services.

 

Webhosting

FDMstudio

We purchase web hosting and e-mail services from FDMstudio. FDMstudio processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. FDMstudio has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. FDMstudio is obliged to maintain confidentiality on the basis of the agreement.

 

E-mail and mailinglists

MailChimp

We use the email services of MailChimp, a third party that facilitates our websites email-traffic and possible newsletters. Any conformation email you receive from our website and webforms are sent to you from the servers of MailChimp. MailChimp will not use your name and email address for their own purposes. At the bottom of each automated email sent from our website you will find an ‘unsubscribe” link. When you click on this link you will no longer receive automated emails from our website, note that this can affect the functionality of our website greatly. Your personal data will be securely stored, sent and locked by MailChimp. MailChimp uses cookies and other internet technologies that track if emails are opened and read. Additionally, MailChimp gathers information about you as a receiver and the subjects of these emails with the purpose of improving the quality of their service, this data is stored for 30 days. MailChimp retains the right to use your personal information to further improve their services and, within this context, share it with third parties.

FDMstudio

For our regular business email, we use the email services of FDMstudio. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. My webhost does not have access to our mailbox and we treat our email-traffic confidentially.

 

Payment processors

MultiSafepay

For concluding and processing (part of) our payments in our webshop we use the payment provider MultiSafepay. MultiSafepay processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. MultiSafepay has implemented fitting technical and organisational measures to protect your personal data. MultiSafepay retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All of the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by third parties that MultiSafepay uses. MultiSafepay does not store your data any longer than the installments permitted by the appropriate legal grounds.

Mollie

For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All of the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by third parties that Mollie uses. Mollie does not store your data any longer than the installments permitted by the appropriate legal grounds.

 

Reviews

Webwinkelkeur

We use WebwinkelKeur to gather reviews. To leave behind a review you are required to fill in your email address, name and place of residence. WebwinkelKeur shares certain data with us that is required for us to match your review to your order. Furthermore, WebwinkelKeur publishes your name and place of residence on their own website. In some instances, WebwinkelKeur can contact you to ask you to clarify, elaborate or comment on your review. In case of one of our review requests we share your name and email address with WebwinkelKeur, they use this information with the sole purpose to invite you to leave behind a review. WebwinkelKeur has implemented fitting technical and organisational measures to protect your personal data. WebwinkelKeur retains the right to use your personal information to offer their services and share it with third parties, we have given WebwinkelKeur permission to do so. All of the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by WebwinkelKeur that uses third parties.

 

Transport and logistics

UPS

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the deliveries we use the services of UPS. For a successful delivery it is important that we share your name, address and residential details with UPS. UPS uses this information with the sole purpose to carry out the agreement of delivery. In case of UPS hiring subcontractors, they will share said information with these parties.

 

Purpose of data processing

General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to - not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

Automatically collected data​

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

 

Your rights​

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.

Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

Right of transferability​

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights​

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

 

Cookies​

Google Analytics​

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and producst, among other things.

Cookies from third parties​

In the event that third party software solutions use cookies, this is stated in this privacy statement.

 

Changes in the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact details

Lolly Pop Kindermode

Vrijstraat 25

5611AT Eindhoven, The Netherlands

T +31 40 245 6676 E [email protected]

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Vóór 16:00 besteld, vandaag verzonden*
Gratis verzenden vanaf €75,-*
Fysieke winkel in Eindhoven
50 jaar ervaring